BDO Online Banking
Optimising business design refinement sprints
BDO, the Philippines' leading bank, is expanding its digital capabilities by developing a new application to enhance its online services. The team faces the challenge of ensuring consistency and pursuing good user experience throughout the development process for BDO Online.
Client
BDO Unibank Inc. (BDO)
Industries
Financial Services, Banking
Date
2023
Challenges
Ensuring design consistency across a large design team while navigating conflicting requirements from multiple product owners.
Objectives
Body 2
Impact
Improved design consistency and reduced inconsistencies by 54.55% across 8 banking services.
Challenges
Ensuring design consistency across a large design team while navigating conflicting requirements from multiple product owners.
Objectives
Body 2
Impact
Improved design consistency and reduced inconsistencies by 54.55% across 8 banking services.
Challenges
Ensuring design consistency across a large design team while navigating conflicting requirements from multiple product owners.
Objectives
Body 2
Impact
Improved design consistency and reduced inconsistencies by 54.55% across 8 banking services.
The problem
testing
The problem
testing
The problem
testing
To ensure design consistency across a large design team while navigating conflicting requirements from multiple product owners.
Our goal
To ensure design consistency across a large design team while navigating conflicting requirements from multiple product owners.
Our goal
To ensure design consistency across a large design team while navigating conflicting requirements from multiple product owners.
Our goal
Discovery
First identifying and creating Design Patterns
To identify common components used by the team, we gathered screens from various journeys. For instance, there were inconsistencies in the usage of Alerts, Error, and Success components due to the lack of proper guidance or existing components not fitting journey requirements.
Discovery
First identifying and creating Design Patterns
To identify common components used by the team, we gathered screens from various journeys. For instance, there were inconsistencies in the usage of Alerts, Error, and Success components due to the lack of proper guidance or existing components not fitting journey requirements.
Discovery
First identifying and creating Design Patterns
To identify common components used by the team, we gathered screens from various journeys. For instance, there were inconsistencies in the usage of Alerts, Error, and Success components due to the lack of proper guidance or existing components not fitting journey requirements.
Understanding design constraints in the system
I gathered the team to delve into their experiences to uncover specific challenges they faced when applying existing components. By understanding these challenges and the adaptations they made, we can better guide improvements.
Understanding design constraints in the system
I gathered the team to delve into their experiences to uncover specific challenges they faced when applying existing components. By understanding these challenges and the adaptations they made, we can better guide improvements.
Understanding design constraints in the system
I gathered the team to delve into their experiences to uncover specific challenges they faced when applying existing components. By understanding these challenges and the adaptations they made, we can better guide improvements.
Establishing Design Patterns
Adaptable interactions that can be reused across various applications.
Establishing Design Patterns
Adaptable interactions that can be reused across various applications.
Establishing Design Patterns
Adaptable interactions that can be reused across various applications.
testing
testing
testing
testing
testing
testing
Learnings
Improved Design Consistency and Reduced Inconsistencies by 54.55% Across 8 Banking Services
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Learnings
Improved Design Consistency and Reduced Inconsistencies by 54.55% Across 8 Banking Services
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Learnings
Improved Design Consistency and Reduced Inconsistencies by 54.55% Across 8 Banking Services
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Documentation Guidelines for Text Style Hierarchy and Usage
